Our approach for designing, developing and deploying a business intelligence framework is tried and tested. We have worked with some of the industry leaders across business functions to have years of hands-on experience. We look at the holistic view of the business goals and roadmap to take action from an organisational stand point. We understand what business intelligence insights we can draw from data, interview with end users i.e. the business managers, look for business statements, bottlenecks, opportunities, understand the breadth of use cases, what insights managers expects from the data and then map their actual business intelligence use cases to that data source. We design proper BI architecture that guides the design of all the separate pieces of the business intelligence infrastructure. It is hence understandable, predictive and prescriptive in nature, a design that managers can use and assimilate in their day to day activities as well as query on-demand for high performance.

Data Analysis

The first step in our approach to implementing business intelligence services is to do a data audit. We look at what kind of data client already has, where it is stored and how it is being used to serve the organisational goals and purposes. It is a systematic exploration of the data source and journey in the organisation.

We conduct interviews to understand where the data has come from, is it reliable, will it support the information the end users are trying to get? It is also important to figure out land mines in the data, for example, whether checks were put on the email field to indicate if it’s personal or business email OR while recording user visits, are we recording the first visit of the person or last or both. It makes a whole lot difference to the insights presented.

Business Statement

The business statement should not sit on the shelf, it should be reviewed frequently, revised as need and republished.
A business statement defines the mission and vision of the organisation. As BI experts, we work along with you to help achieve your short terms as well as long term goals with the help of the data. Hence it becomes crucial for us to understand the bigger picture and hand hold you throughout the BI implementation process and beyond.

5W’s and 1H

The 6 fundamental questions – Why, who, what, where, when and how helps us to ask the right questions and understand the complete business statement. Before diving into any BI project implementation we ask relevant questions to understand client expectations from the BI implementation to gauge the end result.

The general theme of asking business related questions is about the expected change. Where the organisation stands currently, what is it’s mission and vision statement and what work be required to reach the expected end result.

  • What insights do you need from the data to make better decisions?
  • What are various sources of data? What formats do you want the reports in?
  • Where is this information located? Where will you use this information?
  • When should the data be refreshed?
  • Why do you need this information? How does this information tie to your business objectives?

Working on a business statement and defining a scope is essential. We work backwards by deciding the end result and then defining the tools and the framework suitable to the organisational needs.  We work towards aligning your data strategy with the organisational strategy and goals. We also take into consider analytics strategy. With the right mix of descriptive, inquisitive, predictive & prescriptive analysis one can make better decisions.

Current level of business intelligence maturity

The most common question that companies ask is how do we become future ready?! Companies have a lot of data and they need to know how to leverage it for a transformative journey. Before we dive into any project we look at the current state, desired future state and do a complete maturity and gap assessment. We assess where your organisation currently stands in terms of analytical maturity model. We look at current state of the organisation in three things. BI cannot be one size fits all. At Bilight solutions we have strategies and skills to develop a framework and evaluate these BI technologies suitable for your business